You will receive a Tenant Portal Activation email within a few days after move in. What is a Tenant Portal? It is the entry point to your online portal so you can pay rent online and submit maintenance requests.

The rent is due on the 1st of the month and is late if not received by 5:00PM on the 5th day and it will be subject to a late fee.

The late fee is 7% of the monthly rental amount.

You can go to this link and fill out your 30 day notice. Tenant 30-Day Notice Form.

You can go to this link and fill out your maintenance request. Tenant Maintenance Request Form.

You are expected to maintain the property and keep it in the same condition when you took possession. The ONLY repairs that are required by the owner are due to normal wear, which will be made by Signature Property Management. However, you will be charged for any repairs/damage caused by misuse or neglect.

You are responsible for stopping further damage from occurring, if possible. If there is a leak, please stop the water source immediately. If an electrical issue arises, WAIT for the repairman to arrive.

Signature Property Management will make any necessary repairs within a reasonable time. You will not be reimbursed for any unauthorized repairs you make. If you take it upon yourself to contact a vendor, you will be responsible for all repairs as well as service calls. Signature Property Management will NOT reimburse you. All repairs have to be authorized through Signature Property Management.

Tenants are responsible for the following items:

· All light bulbs

· A/C filters (if applicable)

· Smoke/CO alarms (replace batteries)

How to Submit a Maintenance request:

· Online through you Tenant Portal

· Online at Signature Property Management

· Email SignatureManagementCA@gmail.com

· Call 626.429.9740

Maintenance Emergencies:

If the emergency is Life Threatening or Fire please call 911.

· For all other emergencies, such as water leaks and refrigerator failures, call Signature Property Management at 626.429.9740

· If the emergency occurs after-hours or on a weekend, call Signature Property Management at 626 429.9740

· If there is a water leak, attempt to turn off the water at the main water shut-off value. Most sinks and all toilets have shut-off valves (angle-stops).

· If a toilet is clogged, do NOT flush. If you feel it may overflow, attempt to bail out the water to another drain, bucket or mop up spill.

· If the refrigerator stops working or is failing to keep cold, do NOT open the refrigerator door. Most refrigerators will maintain the food for up to 12 hours. Be prepared to transfer all frozen/perishable foods to a cooler, ice chest or neighbor’s fridge.

If the owner decides to sell the property and you have a lease you do not have to move till you lease expires. If you are on a month to month then you will receive a 60 day notice to move. You can during that time give us a 30 day notice if you are planning on moving prior to the 60 day period.